We stand behind our products and want our customers to be happy. New, unused items can be returned for refund of their purchase price.
How To Return An Item
- Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
- You must return the item within 30 days of your purchase*.
- Please email firstname.lastname@example.org with reason for return. We will provide you with a shipping address.
- Shipping costs for returns will be incurred by customer unless manufacturer defect is present.
Regardless of purchase location, restitching or Velcro replacement is available as needed on all SAV-UR-SAC or EcoBagIt! items for as long as the fabric is intact. Simply ship the bag to us, we repair/replace/restitch and we ship it back to you at no additional cost. Please allow for 7 day turn around.
*Extra allowance of additional 60 days will be allowed for gifted items.